Nyanduse Travels

At Nyanduse Travels, your privacy is as important to us as the journeys we curate. We are committed to protecting your personal information with the highest level of care, discretion, and transparency.

Our Commitment

We respect the trust you place in us. Your personal information will always be handled securely, used responsibly, and only shared where necessary to deliver a seamless travel and accommodation experience. You remain in control of your data at all times.

Who We Are

Nyanduse Travels is a bespoke accommodation and travel booking service. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable data protection laws, including South Africa’s Protection of Personal Information Act (POPIA).

Information We Collect

To provide you with a smooth and personalised booking experience, we may collect:

• Your full name and contact details
• Email address and telephone number
• Country of residence and address
• Date of birth
• Travel and booking preferences
• Payment details (securely processed via trusted third-party providers)

Where necessary, we may also collect additional information such as passport details or special travel requirements to ensure your journey is comfortable and tailored to your needs.

How We Use Your Information

Your information allows us to carefully manage and personalise your experience. We use it to:

• Confirm and manage your bookings
• Communicate important updates or itinerary changes
• Coordinate services with trusted travel and accommodation partners
• Process payments securely
• Respond to enquiries and provide personalised support
• Improve and refine our services
• Share curated offers and experiences (only where you have given consent)

Sharing Your Information

To deliver a seamless experience, your information may be shared with carefully selected partners such as accommodation providers, payment processors, and service providers involved in your booking. All partners are required to maintain strict confidentiality and protect your information.

Cookies and Website Use

Our website uses cookies to enhance your browsing experience, remember your preferences, and help us understand how we can better serve you. You can disable cookies in your browser settings at any time.

Data Security and Retention

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Your information is only kept for as long as necessary to fulfil your booking and comply with legal obligations. Typically, this period does not exceed 7 years. If no booking is made, your data may be deleted within 12 months.

International Data Transfers

As part of arranging global travel experiences, your information may be transferred outside South Africa. We ensure appropriate safeguards are in place to protect your data at all times.

Your Rights

You have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Withdraw your consent at any time

To exercise any of these rights, please contact us directly.

Contact Us

If you have any questions or would like to manage your personal information, please contact us:

Email: admin@nyanduse.com
Phone: +27 71 208 4295

This Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements.